Payment plan for Adobe's Cancellation fee?

Question

So I've been looking to cancel my subscription, and of course Adobe wants to charge me $250 to get out of it. Unfortunately, it looks like Adobe's smoking crack cocaine, because I absolutely don't have $250 to just throw around freely. Is there some type of payment plan I'm supposed to use here, or is Adobe actually Satan incarnate?

kglad · Accepted Answer

i don't believe there's a payment plan but you can check with adobe: using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

DelphiZoa · Answer

Hi Puskinti,Ouch, I sympathize! Unfortunately, if you signed up for an annual membership paid monthly, you will be charged for 50% of whatever cost remains on that membership (unless you're within the 14 day post-purchase grace period). As far as I know, there is no payment plan available for that early termination fee. However, if you haven't already, it's worth contacting Adobe directly via chat or phone to ask about options: Contact Customer Care​. They may be able to work something out with you. Let us know how it goes or if you have additional questions.

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