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Porfirogenis
Porfirogenis
Participant
October 30, 2019
Answered

payment problem

  • October 30, 2019
  • 2 replies
  • 579 views

I have a problem as i cant complete the payment caused by the post code  (49100 in corfu,greece)

I cant proceed with the payment and i dont know why the post code is not taken correct.

I look forward to your answer .

    This topic has been closed for replies.
    Correct answer LinSims

    This is a public forum, not the link to Adobe support. Users here can't help with account or billing issues. 

    Click the following to contact Adobe customer support staff for help: 

    https://helpx.adobe.com/contact/support.html

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    2 replies

    Tacafy大尉
    Tacafy大尉
    Legend
    October 30, 2019

    Porfirogenis, good evening.
    A similar error may occur in Japan.
    As a workaround, I hear the voice of improvement when trying to insert a postal code separator (000-0000 in Japan).
    Before contacting support
    It's worth trying to re-enter your postal code like 491-00 or 491 00.

      LinSims
      Community Expert
      LinSimsCommunity ExpertCorrect answer
      Community Expert
      October 30, 2019

      This is a public forum, not the link to Adobe support. Users here can't help with account or billing issues. 

      Click the following to contact Adobe customer support staff for help: 

      https://helpx.adobe.com/contact/support.html

      You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

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