payment process

I have a problem with a payment made 5 days ago.

I have an active one year photography subscription that expires in december.

A couple of days ago I wanted to buy Premiere Pro for a month because I need it for a project. I went ahead and clicked on buy Premiere Pro from the cloud app on my mac, I have been redirected to the site where I chose a month subscription for it and the payment went on. When I went to download and install it it seemed like it has not been payed and I clicked on Free Trial, thinking that once the payment is through everything will be fine.

Now, five days later, I get notices that my Trial will exprire soon. I went on the site and checked under my account where it appears that the payment I have made was insted for Photoshop, not Premiere, although I have double checked everything before paying and it said Premiere all the way. This and the fact that Photoshop is already included in my yearly subscription and I should not even be allowed to pay twice for the same product.

I want my freshly accquired Photoshop monthly subscription moved to Premiere Pro because this is what I have bought and what I need. I don't think this is such a hard task to do but Adobe has decided to not provide one single email adress or phone number for any customer problem whatsoever, proving they don't really care.

If anyone from Adobe could contact me to have this relatively simple problem fixed asap it would be great.