Skip to main content
J
jonathanr76922844
Participant
January 25, 2017
Answered

PENDING CHARGE

  • January 25, 2017
  • 2 replies
  • 407 views

I need help with a pending charge. I've spoken to every foreign customer service rep possible. I need domestic assistance as no one I spoke to seemed to understand what a pending charge is. I cannot afford this mistake. I have pictures of the completed charge and the pending charge that never went through. Paypal cannot do anything. Please help.

This topic has been closed for replies.
Correct answer kglad

you need to communicate with adobe staff.  non-staff cannot help you.

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

Kanikas
Kanikas
Legend
January 25, 2017

Hi Jonathanr76922844,

I see you have Adobe account under the same email is as with forums. There is no due payment on your account and we have been able to charge your paypal account.

Feel free to update the thread if you face issue while using your subscription.

You may also Contact Customer Care for any more information.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 25, 2017

you need to communicate with adobe staff.  non-staff cannot help you.

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices