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vasagleb4211026
Participant
June 2, 2019
Answered

Pending order, please help!

  • June 2, 2019
  • 1 reply
  • 468 views

I had a free trial on Lightroom however decided that I didn't want it. I forgot about it and only remembered about it when I saw that my PayPal said payment pending from Adobe. Luckily, my PayPal didn't have enough money into to process the payment and then I cancelled my plan however it still says transaction pending on PayPal. I don't want to put money into my PayPal and for the transaction to go through as the customer support isn't very easy to deal with. Will the transaction go through if I have enough money in my PayPal or will it not? I am 99% sure it won't as the plan has been cancelled however just want to be sure.

Thanks.

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
June 2, 2019

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html