"Personal Accounts Not Supported" error

I have just started getting this message when I try to sign into my Creative Cloud App.

Im not sure what I have to to get access again.

Participant

Thanks for your help everyone. I just closed CC then reopened and everything is working fine haha.

Legend

Why do you Sign Out?

I signed in sometime in late 2014 or early 2015, on my Win 7 OS, and haven't signed out since and have not had to Sign In since.

When I finally switched to Win 10, about a week or so ago. I had to Sign In again. But haven't since.

Community Expert

Did you contact the IT dept at your school or company?

Nancy O'Shea— Product User & Community Expert

Legend

Are you at work? Personal accounts may have been blocked, use a company account.

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