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Participant
January 3, 2014
Question

PH 12 tries to uninstall itself without proper prior installation

  • January 3, 2014
  • 1 reply
  • 189 views

My first attempt to install PE 12 failed, because corrupt download file. Any further attempt to install results in the software trying to uninstall itself. This never completes so I never can try to install it fresh. How do I get rid of any trace of the earlier failed attempt to install.? (I use Windows 7)

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1 reply

Jeffrey_A_Wright
Legend
January 3, 2014

Derk88 you will need to run the Microsoft FixIt utility to repair your installation of Windows.  You can find more details at "Error 2343.Specified path is empty" | Install | Photoshop Elements 10 | Windows - http://helpx.adobe.com/photoshop-elements/kb/error-2343-specified-path-empty.html.