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Participant
November 17, 2025
Answered

Phishing mail?

  • November 17, 2025
  • 1 reply
  • 85 views

I've just received an email from Adobe (storemanager@adobe.com) that my subscription is almost ending and that I need  to update my creditcard data to continue my membership, but I've never received this before. I presume that is a phishing mail? I've attached a partly screen shot in Dutch. 

Thanks in advance. 

Correct answer Kanikas

Hi Gladys0D44, 

 

I see that you have an active Photography subscription under the same ID as with this community. The email is not a phishing attempt. There seems to be an issue with the payment and you need to login to your Adobe account and update the same. 

Please see this article for step by step help: https://adobe.ly/47Y41gq;

 

Hope this helps!.


^KS

1 reply

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
November 17, 2025

Hi Gladys0D44, 

 

I see that you have an active Photography subscription under the same ID as with this community. The email is not a phishing attempt. There seems to be an issue with the payment and you need to login to your Adobe account and update the same. 

Please see this article for step by step help: https://adobe.ly/47Y41gq;

 

Hope this helps!.


^KS

kglad
Community Expert
Community Expert
November 17, 2025