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Jdevore607
Participant
May 7, 2017
Answered

Phone contact

  • May 7, 2017
  • 4 replies
  • 861 views

I am never sure what is a scam or not. Please have someone call me to discuss what the payment is for that your requesting.

This topic has been closed for replies.
Correct answer John T Smith

Adobe does not call you

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

4 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 17, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

D
defaultri4dqpf8patq
Participant
November 17, 2020

All I need at this time is the Adobe Reader.   Please cancel any other  for which you are billing me.  After that, I would just download the Reader which is free, I believe.  

email removed for your protection

A
Anonymous
October 25, 2017

I have not found a single way, on your web page....to contact anyone, by phone, or email.

I represent a well-known non-profit, seeking to apply for a grant.

Could you please send me information, on how to connect with someone, to discuss your grant application process?

Thanks,

Mark Metzler

[email removed per forum rules]

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 25, 2017

that info is in message 1. 

again, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 7, 2017

Adobe does not call you

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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