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photismosLagos
photismosLagos
Participant
July 4, 2019
Question

Photography plan (20GB) Lightroom

  • July 4, 2019
  • 3 replies
  • 209 views

I cannot renew my subscription and I do not know what is wrong or what I am doing wrong

This topic has been closed for replies.

3 replies

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
July 4, 2019

Moved to Adobe Creative Cloud​

dj_paige
dj_paige
Legend
July 4, 2019

Normally, billing and financial matters have to discussed with Adobe. No one here in this forum can help with those issues.

A
Community Expert
AxelMattCommunity Expert
Community Expert
July 4, 2019

Normally the renewal is done automatically if you don't have cancel the plan, or a sub scription for one year or so.

Please take a look here:

"Renew your subscription" message when you launch an Adobe Creative Cloud application

Account and membership help

If this doesn't help yiu have to contact the Adobe support -> Contact Customer Care

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
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