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Participant
March 30, 2020
Question

Photoshop 13.0 Desktop Update Failed and Photoshop Cloud 21.1.1 won't create b/c Scan Disk Full

  • March 30, 2020
  • 1 reply
  • 394 views

I cleaned my Mac and updated to macOS Catalina. I was able to update Lightroom no problem but Photoshop 13.0 keeps failing to update.

 

I then try to use Photoshop 21.1.1 cloud version and when I try to create new, it says the scan disk are full. If I try to purge, it's all greyed out.

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1 reply

Jeffrey_A_Wright
Legend
March 30, 2020

Aurielle, by default Photoshop, uses the drive/partition that contains the operating system for the scratch disk.  How much space is free on the hard drive?