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Participant
November 5, 2019
Answered

Photoshop 2020 Offline Mode

  • November 5, 2019
  • 12 replies
  • 61743 views

Why can't I use the new photoshop without being connected to the internet?

This topic has been closed for replies.
Correct answer David__B

Hi SkeletonCrewPhotography,

 

You might also try the solutions mentioned here:

https://helpx.adobe.com/download-install/kb/cannot-verify-subscription-offline-mode.html

 

Best

-Dave

12 replies

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
November 5, 2019

Hi SkeletonCrewPhotography,

 

You might also try the solutions mentioned here:

https://helpx.adobe.com/download-install/kb/cannot-verify-subscription-offline-mode.html

 

Best

-Dave

Participant
May 27, 2020

Dave, I note replies to your solution indicate people are still being forced to remain singned in.  I work in remote areas with no internet.  I've just upgraded to the latest Photoshop etc, and now can't open and use them unless I'm on the interenet and signed into CC.  This is a big problem for me, I need it sorted before I head back into 'no wifi land'.  Any further thought or suggestions would be gratefully recieved - the Contact Us' button in Adobe appears to be broken.....

 

DelphiZoa
Participating Frequently
November 5, 2019

Hi SkeletonCrewPhotography,

 

You should be able to use Photoshop offline so long as you connect once every 4 months to validate your license. Have you validated and are still unable to use Photoshop?

Participant
November 7, 2019

Thanks, i connected to the internet and opened photoshop then disconnected and it works fine.