Hallo, durch einen PC(Windows)-Reinigungsvorgang mit PC-Cleaner wurde versehentlich Photoshop gelöscht. In meinem Konto wird Photoshop aufgeführt. Beim Versuch über den Button 'Öffnen' bzw. Klick auf Photoshop erhalte ich die Meldung "Durch Auswahl des Programmsymbols oder des Produktnamens wird das Programm geöffnet, sofern es installiert ist." Logischerweise, denn es ist ja nicht installiert. Was muss ich tun, um Photoshop neu zu installieren?
@Peru Bob, an "open" button is only is the cc app and the title explains its ps 2022.
@poltmanns, first reset the cc desktop app: make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R
if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall
if that fails, do a clean cc install following each applicable step:
uninstall every cc app, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials
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