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miklóse36099833
Participant
March 26, 2024
Question

photoshop 5.5 deactivate

  • March 26, 2024
  • 5 replies
  • 1003 views

Hi!

I have a valid Photoshop 5.5 subscription. I wanted to reinstall the program on my current computer, but I reached the activation limit. 2 activations have taken place. One is on my previous machine that broke. The other is in principle on this. But I don't understand, because before I deleted the program, I deactivated the product. Maybe someone accessed it and installed it on their machine? Is it possible to deactivate the existing logins through Adobe, so to speak, to reactivate them using the serial number?

Thank you in advance!

    This topic has been closed for replies.

    5 replies

    Jeff Arola
    Community Expert
    Community Expert
    March 27, 2024

    Yes there were Creative Suite CS5.5 subscriptions.

    https://prodesigntools.com/how-adobe-cs5-5-subscriptions-work.html

     

    Someone from Adobe like @Jeff A Wright  would have to say whether they are still active or not.

    Nancy OShea
    Community Expert
    Community Expert
    March 26, 2024

    Only subscription software like Creative Cloud can be deactivated online.

     

    Deactivation of 14 year old legacy software is only possible from the machine & OS user account on which it was installed.

    Launch the app.  Go to Help > Deactivate.

     

    MODERN OPTIONS:

    ==============

    FREE Acrobat Reader -- view, comment, & sign PDF.
    https://acrobat.adobe.com/acrobat/pdf-reader.html

    Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
    https://acrobat.adobe.com/acrobat/acrobat-pro.html

     

    Photoshop Elements or Premiere Elements (no subscription needed).
    https://www.adobe.com/products/photoshop-elements.html

    Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

    • Photoshop CC and Photoshop on iPad
    • Camera Raw
    • Lightroom on desktop, mobile and the web
    • Lightroom Classic
    • Portfolio website + hosting
    • Adobe Express (free starter plan)
    • Bridge
    • 20 GB cloud storage (upgradable to 1 TB).
    • Free upgrades for paid subscribers

    https://www.adobe.com/creativecloud/photography.html

    Premium Adobe Express ($10/month). Mobile & web-based graphics & video apps for social media content creators.
    https://helpx.adobe.com/express/using/express-overview.html

    Creative Cloud All Apps (20 + pro apps & services) and Single App Plans
    https://www.adobe.com/creativecloud/plans.html

     

    Hope that helps.

     

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    March 26, 2024
    quote

    Only subscription software like Creative Cloud can be deactivated online.

     

     

     

    that's incorrect.  or, at least, it used to be incorrect if users purchased from or registered with adobe.

    Nancy OShea
    Community Expert
    Community Expert
    March 26, 2024

    I don't mean to have a dispute with you.  But I'm fairly certain that individual licenses to legacy software cannot be deactivated online.

     

    It may be different for supported products like Elements, I don't know as I don't use them.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    March 26, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    March 26, 2024

    there's a small chance you can deactivate via your account (if you purchased from or registered with adobe when you bought cs 5.5 and you remember the adobe id used to purchase/register).  check https://account.adobe.com

    Ged_Traynor
    Community Expert
    Community Expert
    March 26, 2024

    @miklóse36099833 Photoshop was not available on subscription prior to 2012, Photoshop 5.5 was released in 1999, and I'm not sure if that version required activation, do you mean Photoshop CS5 released in 2011.

    There's no way to reset your activation count for older perpetual versions of Photoshop any longer.