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Jean Baptiste5FCB
Participant
March 28, 2021
Answered

photoshop

Having installed Creative cloud, I have this problem with photoshop. I know I must download a previous version but I do not understand where I cand find them. Could someone give me a link ?
Thank you !

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AxelMattCorrect answer
Community Expert
March 28, 2021

Please take a look here: Install previous versions of your Creative Cloud apps (adobe.com)

 

@John T Smith 

This isn't a problem with the C runtime liberaries. The CPU doesn't support the requirements for the SSE4.2 support

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
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Legend
March 29, 2021

Be sure you keep the download in a safe place NOT JUST ON YOUR COMPUTER. If your computer disk fails, and Adobe have closed down the download, you will be left with nothing - except a continuing bill for Creative Cloud.

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Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
March 28, 2021

Please take a look here: Install previous versions of your Creative Cloud apps (adobe.com)

 

@John T Smith 

This isn't a problem with the C runtime liberaries. The CPU doesn't support the requirements for the SSE4.2 support

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Jean Baptiste5FCBAuthor
Participant
March 29, 2021
Thank you, it worked !


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sans virus. www.avast.com

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John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 28, 2021

That may be a Microsoft problem, so try a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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