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JakobS99
JakobS99
Participant
July 21, 2015
Answered

Photoshop and After Effects trial have expired but I'm still paying?

  • July 21, 2015
  • 1 reply
  • 216 views

Hello,

In june i bought access to Photoshop CC and After Effects CC. I absolutely loved it and i want to continue using it but  my creative cloud says that the trial on both have expired. I can although see on my bank account that adobe have charged me twice for 9.99$. One time for june, and now again for July. Do i need to update creative cloud or something?

Love Jakob

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Jakob,

Please refer to the help document below:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
July 21, 2015

Hi Jakob,

Please refer to the help document below:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

Regards,

Sheena

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