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Participant
October 9, 2017
Question

Photoshop and Premiere Elements 15 install problems. How do I contact support?

  • October 9, 2017
  • 2 replies
  • 553 views

Does anyone have an AUS contact number to support with photoshop instal

    This topic has been closed for replies.

    2 replies

    Legend
    November 18, 2021

    This is 6 years old. Support is for 5 years.

    What macOS version does your Mac run? If Catalina, Big Sur, or Monterey, it will be impossible to run this ancient software, you must buy all new.

    Nancy OShea
    Community Expert
    Community Expert
    October 10, 2017

    What exactly do you need help with?

    -- What have you tried so far that isn't working?

    -- Please tell us the Product version?

    -- Your Operating System?

    -- Any Error messages or codes you're receiving?

    Nancy

    Nancy O'Shea— Product User & Community Expert
    Participant
    October 10, 2017

    My adobe photoshop elements 15 won't install on my iMac.

    Can you please come on my computer and help me.

    Nancy OShea
    Community Expert
    Community Expert
    October 10, 2017

    hollya20080224  wrote

    My adobe photoshop elements 15 won't install on my iMac.

    Can you please come on my computer and help me.

    This is not Adobe tech support.  This is a public user forum.   Please don't ever invite strangers onto your computer.  That's a recipe for trouble. 

    What problems are you having installing PS Elements 15?

    Specifically which MAC OS do you have -- Mavericks, El Capitan, Sierra, High Sierra....?

    Nancy O'Shea— Product User & Community Expert