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ralph11411
Participant
November 7, 2019
Question

photoshop can not update 20

  • November 7, 2019
  • 1 reply
  • 98 views

can not update the new photoshop it's stop at 5 %

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
November 7, 2019

Ralph11411, sorry you are facing problems, what error do you receive while trying to install Photoshop CC?  The error will also be located in the installation logs.  See  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to locate the errors within the logs.