Skip to main content
EduardoCD
Participant
March 14, 2017
Answered

Photoshop CC 2017 Exit Code:183

  • March 14, 2017
  • 3 replies
  • 14712 views

Exit Code: 183

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 1 error(s), 3 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePhotoshop18-Core_x64', version:18.0.1.29

FATAL: Error occurred in install of package (Name: AdobePhotoshop18-Core_x64 Version: 18.0.1.29). Error code: '183'

ERROR: CreateProcess failed! Error: 2

WARN: Check and correct file/folder & parent directory permission and then try again. (Failed in GetNamedSecurityInfo)

WARN: Warning (Code = 174) executing in command 'SetPermissionCommand' for package: 'AdobePhotoshop18-Core_x64', version:18.0.1.29

WARN: Unable to run program "C:\Program Files\Adobe\Adobe Photoshop CC 2017\PhotoshopPrefsManager.exe"

-------------------------------------------------------------------------------------

System:

Windows 7 pro SP1 64bit

Everything else has been installed without problems (Illustrator, Lightroom, InDesign, etc.), but PHOTOSHOP gives this error. I use a lot Photoshop and i can't work!

PLEASE HELP!

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Please see https://community.adobe.com/t5/download-install-discussions/error-code-183-install-adobe-desktop-apps/m-p/13665765/thread-id/570217 for information on how you can resolve Error 183 error while installing Adobe desktop applications including Photoshop.

3 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
March 20, 2023

Please see https://community.adobe.com/t5/download-install-discussions/error-code-183-install-adobe-desktop-apps/m-p/13665765/thread-id/570217 for information on how you can resolve Error 183 error while installing Adobe desktop applications including Photoshop.

raunakt30342936
Participant
January 6, 2019

I had the same issue , I disabled my antivirus software and it worked!!!

Jeffrey_A_Wright
Community Manager
Community Manager
March 14, 2017

Eduardocd the error is indicating that the current User account is restricting access to required directory.  It appears that it is currently facing errors updating the C:\Program Files\Adobe\Adobe Photoshop CC 2017\ directory.  I would recommend reviewing the install log to determine the exact location the failure is occurring.  You can find details on how to locate the install log at Creative Cloud download and install errors​.

Once you have located the required directory you can find details on how to update the file permissions for the current User account at Error exit code 6, exit code 7 installing Adobe Creative Cloud​.

If you have any questions then please update this discussion.

Participant
August 27, 2021

photoshopprefsmanager.exe is being detected as malicious by our AV. Can you please provide the official hash of this file.