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Participant
June 25, 2022
Question

Photoshop CC 2018 dropped. No advance notice. No help from Adobe

  • June 25, 2022
  • 4 replies
  • 710 views

Hours of virtual assistant chat later including screen share, no positive results. I'm told that Photoshop CC 2018 can not be restored on my Power Mac and need a system upgrade - not possible on my computer. However, the 7 day trial offered was for Photoshop CC 2018. I chose it to meet a deadline and it functioned perfectly. So, if offered for 7 days, why can't I continue with it with already my fully paid Plotography Plan. Again, if not available, why give it to me for 7 days?

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4 replies

Nancy OShea
Community Expert
Community Expert
June 25, 2022

Adobe expects Creative Cloud customers to have modern equipment and software, no more than 2 versions back. 

 

Current Creative Cloud software requirements are listed below for each application.

Make sure your computer meets the minimum CPU & GPU requirements.

  • Windows 11 (64 bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 25, 2022
John T Smith
Community Expert
Community Expert
June 25, 2022

Adobe now offers the current and ONE older version via the online program manager
.
I do not know how far back this process will go, but try this link
-NOTE that you will have to search the site for your specific download
Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD

Legend
June 25, 2022

Power Mac - really? As I understand it, the last version of Photoshop that could run on a Power Mac was CS2, way back in 2005. What is the exact computer and model, and version of Mac OS? Maybe a screenshot of About This Mac will make things clear.