Photoshop CC 2019 error: api-ms-win-core-synch-ansi-l1-1-0.dll is missing

Forum|Forum|5 years ago
December 15, 2020
2 replies
1517 views

Hi,

Supporting info first.

Running Windows 8.1 Enterprise.

Creative Cloud 5.2.1.441

Photoshop vesion installed is CC 2018

Everything worked up until today. Trying to open the application throws the error in the subject.

Error: api-ms-win-core-synch-ansi-l1-1-0.dll is missing.

I've uninstalled / reinstalled with no luck.

I've checked a work mates laptop - they dont have that dll file and photoshop works fine.

All other apps load ie Dreamweaver, InDesign, Illustrator.

I can't update to latest version asthis device isn't windows 10.

Any ideas as to why the error has just started to appear and how it can be resolves?

Many thanks

Tim

Installation

This topic has been closed for replies.

T

timswarbsAuthor

Participant

**UPDATE**

So no idea why this worked but the support chap installed / reinstalled Camera Raw and that fixed the issue.

Photoshop now works as normal.

Thanks

Tim

P

philip.seaman

Participant

I have the same issue. But mine is extended. After the .dll error, Photoshop throwns a volume error. I can't even start it up, not even after a fresh reinstall. CTRL + ALT is not working.

Anyone any idea?

P

philip.seaman

Participant

SOLUTION: Adobe Camera Raw got an update yesterday. Photoshop magically started working again..

AxelMatt

Community Expert

The missing dll api-ms-win-crt-runtime-l1-1-0.dllcomes with a Windows update. To resolve this issue goto to the Microsoft site download and install the Update for Universal C Runtime in Windows

More infos here: Error :api-ms-win-crt-runtime-l1-1-0.dll is missing (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI