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Inspiring
February 10, 2022
Question

Photoshop CC & Lightroom CC reverting to Trial

  • February 10, 2022
  • 2 replies
  • 119 views

I had a power failure a few days ago since then when I try to open Photoshop or Lightroom the message I get is do I want to try the trial versions. I have had a subscription to both apps for over 10 years.

 

When I open Creative Cloud app I see under both apps that they are up to date and then the revert to trial version

 

I have chatted with Adobe and they want me to download an app so they can share my screen which I declined. I have an older Mac and have been using Photoshop CC v19.19.

 

Thanks in advance for you help.

 

 

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