Skip to main content
M
michelangelo52
Participant
November 26, 2013
Question

Photoshop CC not loading on MacBook Air with Mac OS 10.9 (Mavericks)

  • November 26, 2013
  • 1 reply
  • 797 views

Photoshop CC is not loading at all after updating my 2013 MacBook Air with Mac OS 10.9. The error message (in German as I am using the German version) says "Konnte Photoshop nicht initialisieren da ein Programmfehler aufgetreten ist" ("couldn't initialize photoshop since a program error occurred") . Application launcher is updated to the latest version and deinstalling and re-installing photoshop CC didn't change anything. What can I do?

    This topic has been closed for replies.

    1 reply

    Rave
    Rave
    Participating Frequently
    November 26, 2013

    Hi michelangelo52,

    Please refer the KB : http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices