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A
Anonymous
November 18, 2018
Answered

Photoshop CC offline installation fail

  • November 18, 2018
  • 1 reply
  • 554 views

Dear support team,

        for security reason,my company not allow computer connect internet.So I download PS CC2017 offline installation pack to install. I ask the administrator open internet access privileg when I install,But when i click set-up.the installation GUI didn’t appered, and a warning happend: the installation cannot countinue as the installer,file maybe damaged,Download the installer file again.

        By the way,before that, I have tried to us creatvie cloud,but download speed is zero.

        I try to use the same program at home,everything is ok, is there something miss or I must install some program before i install PS CC2107?

This topic has been closed for replies.
Correct answer Govardhan.V

Internet is required to Sign in during installation. Check with IT Administrator , if you can connect the computer to Internet for while untill the installation is completed.

1 reply

A
Anonymous
November 18, 2018

By the way my environment is windows 7 32 bit

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
November 19, 2018

Internet is required to Sign in during installation. Check with IT Administrator , if you can connect the computer to Internet for while untill the installation is completed.

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