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Participant
November 8, 2014
Answered

Photoshop cc14 and lightroom installed and working, but when starting creative cloud program it says: No program installed, mand only shows old programs like PS6 to install

  • November 8, 2014
  • 1 reply
  • 270 views

Hello there!

When I start the creative cloud, I get the information that no programs are installed and I can download PS6. But I have installed the latest versions of photoshop and lightroom working properly.

My System is a windows 7 64Bit PC.

I had to deinstall the creative cloud program because it didn´t react some days ago. Then I installed it again and now I have this wron behaviour.

Does anybody know how to adapt the creative cloud program correctly?

Thanks in advance

Andreas

This topic has been closed for replies.
Correct answer Ethereal_Sunflower98BC

Make sure that you had not changed the language on Creative Cloud desktop

Also try to perform below steps

On Creative Cloud desktop top Right side click on  Gear icon and Quit Creative Cloud App

Then Right click on Creative Cloud desktop shortcut and choose properties.

Then Click on compatibility tab

Under compatibility mode ""Make sure "Run this program in  compatibility  mode for " box is unchecked.

If it is checked, uncheck it and click on Apply, Ok. Then launch Creative Cloud App and try.

1 reply

Ethereal_Sunflower98BC
Participating Frequently
November 8, 2014

Are your able to see any CC or CC 2014 versions under installed on Find new apps tabs?

Participant
November 8, 2014

Only Dreamweaver CC Testversion and Edge reflow CC, all the others are CS6 and some neutral. But my installed programs are shown not at all.