Photoshop Cloud Not Loading on Mac OSX 10.8.2

Question

The manager download and said that it installed the app. The app is listed in the applications folder but the icon for the app is whited out with a circle and a line thru it. When I try to load it it just says " Can't Load.. May be damaged or incomplete." Need to get this up and running ASAP as I'm already paying for it and have jobs waiting.

Thank you.

Jeffrey_A_Wright · Answer

Mikey do you receive this message when opening Photoshop CS6 from the Applications folder? If so then please uninstall using the Uninstaller located in the Applications/Utilities/Adobe Installers folder. You should then be able to reinstall through the Adobe Application Manager.

If you continue to face difficulties then I would recommend reviewing your installation logs to determine what errors maybe occurring during the install process. You can find details on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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