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Participant
October 11, 2020
Question

photoshop creative cloud download error

  • October 11, 2020
  • 1 reply
  • 121 views

I am still having trouble downloading photoshop creative cloud despite using the directions found on the site such as uninstall, restart, etc. I can't even uninstall it. 

Any suggestions?

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1 reply

Nancy OShea
Community Expert
Community Expert
October 12, 2020

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Also ensure that your computer user profile has full administrative permissions to read/write files to your primary hard drive.

 

Nancy O'Shea— Product User & Community Expert