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December 9, 2012
Question

Photoshop CS4 to CS6 upgrade

  • December 9, 2012
  • 1 reply
  • 629 views

I ordered the Photoshop CS4 to CS6 package but the box that came has a sticker on it saying that I have to input a CS5 serial number. Do I have the wrong box or can I use this to upgrade my PS CS4?

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    1 reply

    John Waller
    Community Expert
    Community Expert
    December 9, 2012

    Under Adobe's new "one version back" upgrade policy, only CS5 users can upgrade to CS6. Hence the sticker, I'm guessing.

    However, when CS6 shipped, Adobe granted special dispensation to CS3 and CS4 users who can upgrade to CS6 - but only until 31 Dec 2012.

    http://www.adobe.com/products/creativesuite/faq/upgrade-policy.html

    Without seeing the box and the sticker, it's hard to be definitve but my guess is that you have the correct box and you can upgrade to CS6 using that box.