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iKaay
Participant
March 14, 2012
Answered

Photoshop CS5.1 Serial key error

  • March 14, 2012
  • 1 reply
  • 9343 views

I need some help, I am putting my serial key in correctly and it says "We are unable to start you Adobe Photoshop CS5.1 Extended Version Subscription"?

:'(

Help me please

This topic has been closed for replies.
Correct answer Gautham_K

Hi,

Please contact support to have your serial number and subscription status verified.

You can get in touch with support here:

Contact Adobe Support

On the page, click on "I need help downloading or installing my software".

Then select "I am trying to use a single user product I bought from Adobe or another merchant".

You will have an option to chat with a support representative or call support using the numbers listed to the right.

Thanks

1 reply

Gautham_K
Gautham_KCorrect answer
Participating Frequently
March 14, 2012

Hi,

Please contact support to have your serial number and subscription status verified.

You can get in touch with support here:

Contact Adobe Support

On the page, click on "I need help downloading or installing my software".

Then select "I am trying to use a single user product I bought from Adobe or another merchant".

You will have an option to chat with a support representative or call support using the numbers listed to the right.

Thanks

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