Hi everyone,
I recently tried to open Photoshop CS6 but it showed error 16 asking me to uninstall the program then reinstall. However, when I reinstall, a problem occurred asking me to download Adobe Support Advisor, which is no longer available.
Can you please help me out?
Thank you and best regards.
GN
Code 16 https://forums.adobe.com/thread/2232556
When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Since you don't say, some notes for both Mac and Windows below
CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra
-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates
-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra
--Adobe has a workaround to Apple's problem of not maintaining backward compatibility
--READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required
Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)
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