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murat_06
Participant
February 10, 2013
Answered

photoshop CS6 "failed to initialize" error...

  • February 10, 2013
  • 1 reply
  • 1853 views

hi, everyone.

i tried to install photoshop CS6 but i got "failed to initialize" error message.

i tried everything in the web site http://forums.adobe.com/message/2786497#2786497 but it didn't work out.

i uninstalled all adobe product with appcleaner than try to install but it didn't work.

i opened in the safe mode but it didn't work out.

i don't want to install MacOSX again if that's the solution.

Please Help...

My Operating System:

Mac OS X 10.8.2

My PDpp.log:

Mon Feb 11 00:03:31 2013[INFO] PIM - START installPackage at file /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/packages/UWA/UWA.pimx
Mon Feb 11 00:03:32 2013[WARN] PIM - RemoveQuarantineInfo from File /Users/Murat/Applications/Adobe/OOBE/PDApp/install.sig .
Mon Feb 11 00:03:32 2013[INFO] Setup - TimeLog: End Installing. Now launching PDApp
Mon Feb 11 00:03:32 2013[FATAL] Setup - Adobe Application Manager executable does not exist at the location: /Users/Murat/Applications/Adobe/OOBE/PDApp//core/PDApp.app/Contents/MacOS/PDApp
Mon Feb 11 00:03:32 2013[FATAL] Setup - Unable to launch PDApp
Mon Feb 11 00:03:34 2013[INFO] Setup - =================  Exiting Installer with Code: 0  =================
    This topic has been closed for replies.
    Correct answer murat_06

    i have solved the problem...

    After deleting all adobe products, i deleted all of the files that includes "Adobe" name in Applications folder.

    After that, i install photoshop CS6 and the other products that i have deleted with no error...

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    February 11, 2013

    Instead of using AppCleaner can you please run the uninstaller located in Applications/Utilities/Adobe Installers.  If you still continue to face difficulties then please run the CS Cleaner Tool.  You can find the download and details of it's use at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

    M
    murat_06Author
    Participant
    February 12, 2013

    thank you for your answer.

    But, i already deleted all adobe products with appcleaner unfortunately so i don't have any uninstaller to run.

    after deleting adobe products. i only install adobe flash player and adobe reader.

    i run the adobe creative suite cleaner tool, it didn't find any session to delete even if i use option "All" at the top of right corner in the program.

    now i only have flash player and reader, what should i do please help...

    M
    murat_06AuthorCorrect answer
    Participant
    February 13, 2013

    i have solved the problem...

    After deleting all adobe products, i deleted all of the files that includes "Adobe" name in Applications folder.

    After that, i install photoshop CS6 and the other products that i have deleted with no error...

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