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ion17
ion17
Participating Frequently
March 13, 2013
Question

Photoshop CS6 genuine software verification failure

  • March 13, 2013
  • 3 replies
  • 9571 views

I purchased a disk copy (from a genuine retailer) of Photoshop CS6 Extended (educational version) which always freezes during installation (the progress bar does not move).

After some time has passed I always receive the 'Genuine Software Verification Failure' message. I have attempted the installation multiple times, close all programs during install, multiple restarts, nothing seems to help.

Could someone please help as after trying to install around 20 times without success Im getting fed up!

My unit;

ASUS PRO61S laptop

O/S Windows Vista Premium

    This topic has been closed for replies.

    3 replies

    NitinGupta7
    Adobe Employee
    NitinGupta7
    Adobe Employee
    March 14, 2013

    Lon17,

    You can try downloading it from :

    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.7z

    Go to http://www.adobe.com/products/catalog.html, and Click on 'Try' for any application and then copy and paste the link below on the address bar

    Mac:

    http://trials2.adobe.com/AdobeProducts/PHSP/13/osx10/Photoshop_13_LS16.dmg

    Windows

    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.7z

    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.exe

    Cheers!

    ion17
    ion17Author
    Participating Frequently
    March 14, 2013

    I managed to download the LS16.7z file, unfortunately when I try and extract it using winrar I receive heaps of cannot open error messages.

    NitinGupta7
    Adobe Employee
    NitinGupta7
    Adobe Employee
    March 14, 2013

    Please can you paste some screenshots?

    Did you download the Exe also along with this to extract the .7z file?

    Mylenium
    Mylenium
    Legend
    March 13, 2013

    Genuine Verification failure downloading or installing | CS6

    It may not be officially supported on Vista, but should work just fine...

    Mylenium

    JatinDembla
    JatinDembla
    Participating Frequently
    March 13, 2013

    I can't see windows vista compaitable with Photoshop CS6: http://www.adobe.com/products/photoshop/tech-specs.html Thats means due this reason you are not able to install the software properly.

    Usually where softwares are compaitable this error comes when .7z file is not extracting completly / properly with its exe. After downloading the 7z file from adobe.com website try to extract .7z file with winrar and after extracting it from winrar try to install it should work.

    ion17
    ion17Author
    Participating Frequently
    March 14, 2013

    any idea where the 7z file is located within the Adobe website?..having trouble finding it.

    thanks

    NitinGupta7
    Adobe Employee
    NitinGupta7
    Adobe Employee
    March 14, 2013

    Just replied Above

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