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eperduejr
Participant
January 7, 2016
Answered

Photoshop CS6 installer fails

  • January 7, 2016
  • 3 replies
  • 901 views

Installer for CS6 fails, used cleaner tool, re-downloaded files, tried adobe chat which was zero help. Can't make any sense from install log file

This topic has been closed for replies.

3 replies

Participant
October 9, 2016

Sick and tired of trying to update Photohop CS6. It succeeds, next time fails, rotating between a couple of errors, so many times. Uninstalled and reinstalled , tried it a number of times. Changed names of the directories, as per instructions in forums, etc, etc, ect. Now, the latest update failed again. I changed permissions to enable everyone full control, but, still the same....

- 0 fatal error(s), 0 error(s), 4 warnings(s)

U44M1P7

this is in the log:

WARN: Unable to delete directory "C:\Program Files\Adobe". Error 32 The process cannot access the file because it is being used by another process.. Check and correct folder & parent directory permissions and then try again.

WARN: Warning (Code = 149) executing command DeleteDirectoryCommand

WARN: Check for Registry permissions. Open registry key failed for 64-bit:1 root:2 key:SOFTWARE\Adobe\DefaultLanguage\CC 2015 user:Everyone perm:GENERIC_READ

WARN: Warning (Code = 154) executing in command 'SetPermissionCommand' for package: 'AdobeBridge6.3-mul-x64', version:6.3.1.18

kglad
Community Expert
Community Expert
January 7, 2016

is there an error message?

eperduejr
eperduejrAuthor
Participant
January 7, 2016

Just the "Installer failed to initialize"

John T Smith
Community Expert
Community Expert
January 7, 2016

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems