Photoshop CS6 maximale Anzahl überschritten /

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Hallo.

PS CS 6 lässt sich nicht aktivieren, da wohl mehr als 2 Geräte damit laufen.

Unter Activated devices im meinem account wird aber nix angezeigt und da stimmt auch.

Was kann ich hier tun?

Activation

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Peru BobCorrect answer

Community Expert

Please go to Adobe Customer Service and only ask to have your activations reset (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Peru Bob

Correct answer

Community Expert

Please go to Adobe Customer Service and only ask to have your activations reset (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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M

Martin Peter24750117q2wbAuthor

Participant

Danke sehr!

Aber jetzt will Adobe mir einen neuen Key verkaufen für windows 11. Ist doch nicht deren ernst.

Was kann ich hier noch tun, ich werde doch nicht doppelt bezahlen.

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Peru Bob

Community Expert

~~The support agent failed to do their job properly.~~

~~Go back to chat and only ask to have your activations reset.~~

Edit: As of April 2024 Adobe Customer Support can no longer reset activations.

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