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Participating Frequently
September 25, 2013
Question

photoshop CS6 sign in required not working

  • September 25, 2013
  • 1 reply
  • 3346 views

the username/password is correct. it just will not proceed....

    This topic has been closed for replies.

    1 reply

    Rajashree Bhattacharya
    Legend
    September 25, 2013

    Hi jmerritt24,

    You can perform the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

    It might help to reolve your issue.

    Regards,

    Rajshree

    Participating Frequently
    September 25, 2013

    What is weird is the product is already registered and i can see it online when i login….

    I can login fine to the adobe id account.

    I just cant clear this message and login from photoshop cs6….it is counting down from 7 days….

    Romsinha-9KMEUt
    Adobe Employee
    Adobe Employee
    September 25, 2013

    Hi jmerritt24,

    Please update Application Manager by installing CC desktop: https://creative.adobe.com/products/creative-cloud . Launch Photoshop and try to sign in. Please let us know whether it worked.

    Regards,

    Romit Sinha