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November 2, 2017
Answered

Photoshop 'does not meet system requirements' but I believe I do?

  • November 2, 2017
  • 1 reply
  • 3614 views

I want to download Photoshop free trial but error message says 'does not meet system requirements' but I think I do meet the requirements. please help!

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi Sarah jean Mark,

    Please share the name of the application that you are trying to install and the OS version that you are using. So that we may assist you appropriately.

    If you are trying to install Creative Cloud, I would request you to check the system requirements here: - Adobe Creative Cloud system requirements.


    Please update this discussion in case you need further assistance.

    Thanks,
    Atul_Saini

    1 reply

    Atul_Saini
    Community Manager
    Atul_SainiCommunity ManagerCorrect answer
    Community Manager
    November 2, 2017

    Hi Sarah jean Mark,

    Please share the name of the application that you are trying to install and the OS version that you are using. So that we may assist you appropriately.

    If you are trying to install Creative Cloud, I would request you to check the system requirements here: - Adobe Creative Cloud system requirements.


    Please update this discussion in case you need further assistance.

    Thanks,
    Atul_Saini

    Participant
    December 2, 2022

    I have the same issue. What do i need to update to? This is my device system info. 

     
    Processor Intel(R) Core(TM) i7-7660U CPU @ 2.50GHz   2.50 GHz
    Installed RAM 16.0 GB
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen and touch support with 10 touch points
    Edition Windows 10 Pro
    Version 22H2
    Installed on ‎9/‎9/‎2020
    Feature update 22h2 installed on 11/17/2022
     so since this isnt enough, what for windows 10 update does meet the  minimum requirements forn adobe illustrator and to update photoshop ive already got installed on my surface pro 5th?

     

    @Atul_Saini wrote:

    Hi Sarah jean Mark,

     

    Please share the name of the application that you are trying to install and the OS version that you are using. So that we may assist you appropriately.

     

    If you are trying to install Creative Cloud, I would request you to check the system requirements here: - Adobe Creative Cloud system requirements.


    Please update this discussion in case you need further assistance.

     

    Thanks,
    Atul_Saini

    Experience Windows Feature Experience Pack 120.2212.4190.0

     

     

    kglad
    Community Expert
    Community Expert
    December 2, 2022