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unique_mind5D66
Inspiring
Oct 22, 2025 11:21 AM UTC
Question

Photoshop does not start and even can not install...

I have problem to open Photoshop today. It says Photoshop is locked in Windows. But there is no such thing. I uninstalled Photoshop, but can not install again. I have issues with Adobe InDesign all the time, but this is new to me. Adobe is going fast bye-bye! It is getting useless, it is buggy and not reliable at all.

8 replies

Nancy OShea
Community Expert
Community Expert
Oct 22, 2025 9:30 PM UTC

Sounds like you might not have enough computing power to install Creative Cloud apps.

 

Make sure your computer exceeds the minimum CPU & GPU requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Likewise, you'll need plenty of empty hard disk space and RAM to have a good user experience. 

 

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Nancy O'Shea— Product User & Community Expert
unique_mind5D66
Inspiring
Oct 23, 2025 1:32 PM UTC

I am using this notebook for 2 years with the same hardware without changes. Lately I am getting messages about my Nvidia graphic card not compatible when starting Photoshop. Yesterday I did not manage to install any of v. 26 versions, but I got Photoshop Beta v. 27 with ease and I am using it right now – same computer, same hardware. Problems came with no visible reason.

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kglad
Community Expert
Community Expert
Oct 23, 2025 1:35 PM UTC

@unique_mind5D66 

 

update your nvidia driver to the current "studio" (not gamer) version.

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kglad
Community Expert
Community Expert
Oct 22, 2025 1:05 PM UTC

why do you see when trying to install ps using the cc desktop app?

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unique_mind5D66
Inspiring
Oct 22, 2025 1:56 PM UTC

Yes, I am trying to install PS via CC App. I managed to install PS Beta. This helped to save the day, but many times I tryed to install classic PS and it always stops at 87% of the process, saying Installation unsuccesful after each try. Now I am on PS Beta (27 version). And everything seems to be working, just I lost all my actions...

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kglad
Community Expert
Community Expert
Oct 22, 2025 2:02 PM UTC

how much free space is in your c drive?

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