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bryantb123
Participant
September 13, 2015
Question

Photoshop download keeps failing

  • September 13, 2015
  • 1 reply
  • 201 views

I re-installed CC, then started downloading the free trial of Photoshop. It got to 92%, then said it completed, but now just keeps saying update failed over and over again.

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1 reply

Atul_Saini
Atul_Saini
Legend
September 14, 2015

Please tell us which OS version are you using? Please close Creative Cloud, rename 1.0 ro 1.0_old from (Win):  %localappdata%/Adobe/AAMupdater  & (Mac): ~/Library/Application Support/Adobe/AAMupdater and initiate the update installation.

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