Photoshop Element codes directly from my account aren't recognized

Question

I can't get my new Photoshop Element code to be recognized for version 19,20, 21.  I have bought and failed with all.  I live in Uganda Africa but have never had this problem.  Obviously Adobe has no way to directly contact them to get help or to get a refund. Any ideas? Looks like my days of amatuer photography are coming to an end.  I have being working on this for months and even tried to email Adobe.

Axtrap · Answer

How to activate ElementsActivate your Elements products to validate your software license and associate them with the computers on which you use those products. Activation is a mandatory process that requires the software to connect to Adobe servers via the Internet. Activation helps protect your computers and environment from malicious code by verifying that you have genuine Adobe software.Before you begin, ensure that you have already installed the Elements product on your device. For instructions on how to install Elements products, see:Installing Photoshop ElementsInstalling Premiere ElementsFollow these steps to activate a purchased Elements product:Select the Elements product that you want to activate from the screen below.Sign in using your Adobe ID and password.Click Activate now in the Welcome screen.Activate ElementsEnter the serial number in the next screen and click Next.Your Elements product launches successfully. Check video:https://go.rancah.com/lCQa

How to activate Elements

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