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myabundantlife
myabundantlife
Participant
May 12, 2014
Question

Photoshop Elements 10 file on Adobe site won't install

  • May 12, 2014
  • 1 reply
  • 190 views

I have a new MacBook Air that I need to install my Photoshop Elements 10 disk on.  Problem is, there's no disk drive, because it's AIR.  So I want to download the trial version and enter my license info.  But the file on the Adobe website is not recognizable for some reason. I've tried numerous times over a period of days.  Help!

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1 reply

ArunPrasad
ArunPrasad
Participating Frequently
May 13, 2014

Hi !

Are you using the same links :  Download Photoshop Elements products | 11, 10

myabundantlife
myabundantlifeAuthor
Participant
May 13, 2014

Yes.  That is the exact link I'm using.  The file that downloads is PhotoshopElements_10_WWEFDJ.dmg  but when I try to install it, I get an error message that says it isn't recognizable.

Kartikay_Sharma
Kartikay_Sharma
Participating Frequently
May 13, 2014

Hi Myabundantlife,

Please navigate to system perferences > security and allow the download & installation to take place from Anywhere .

By default on Mac's, it doesnt allow the product to get installed if its downloaded from an unkown source or not from Itunes and hence you get the above mentioned error message.

Cheers,

Kartikay Sharma

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