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September 24, 2012
Question

Photoshop Elements 10 online installation

  • September 24, 2012
  • 1 reply
  • 3540 views

I purchased Adobe Photoshop Elements 10 for my new Mac Mini running OS 10.7.5, however I do not have a DVD drive for the computer.  Is it possible to download the software online?

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    1 reply

    Participating Frequently
    September 24, 2012

    You can download the trial version from this site. You will need the serial number present in your box to license the software.

    Thanks

    Nikhil

    September 25, 2012

    I tried to download the trial version and enter my serial number when

    prompted, but it gave me a warning that the serial number is not valid for

    this product. I then followed through on the download of the trial version

    only to realize that it is Photoshop Elements 11 (not version 10 which is

    what I own). I tried to access customer service but chats were closed and

    I was on hold for 38 minutes before being disconnected - additionally I

    read that I would be charged $39 for phone customer service; basically $1

    for every minute that I was on hold.....in today's day in age I cannot

    fathom how a company could even consider charging a customer to support a

    product that they have already spent good money to purchase - but thats

    another topic.

    How can I download a trial version of Adobe Photoshop Elements 10? Every

    effort that I've made only allows me to Download version 11 (which I'm

    assuming is not recognizing my serial number)?

    Participating Frequently
    September 25, 2012

    The website mentioned above still provides the option to download Elements 10. There is a seperate link to download Elements 11 on the same page. Are you sure you are referring to the right link ?

    Thanks

    Nikhil