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Participant
December 26, 2012
Question

Photoshop Elements 11 installation problems

  • December 26, 2012
  • 1 reply
  • 726 views

Downloaded the bundle and extracted the files to my desktop, however when the installation wizards starts up (setup.exe) it wants to remove the files rather than allow me to go through the installation process (entering serial number, etc.).

I've tried to remove the files and download the program various times but keep getting this same problem.

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1 reply

Jeffrey_A_Wright
Legend
December 26, 2012

It sounds like Photoshop Elements may already be installed.  Have you tried opening the software from the Start Menu or Screen?  Which version of Windows are you using?