contact support and request an activation count reset. ask for nothing else or they'll refuse telling you pse 12 is no longer supported. after the reset, you can install (on up to two computers). before uninstalling, deactivate (help>deactivate or help>sign out) so you don't encounter this in the future.
use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human
contact support and request an activation count reset. ask for nothing else or they'll refuse telling you pse 12 is no longer supported. after the reset, you can install (on up to two computers). before uninstalling, deactivate (help>deactivate or help>sign out) so you don't encounter this in the future.
use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human