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johne14797988
Participant
May 25, 2017
Answered

photoshop elements 14

  • May 25, 2017
  • 1 reply
  • 344 views

Hi I have had to reinstall photoshop elements 14, but each time I try it comes up with the following message " Installer failed to initialize. Please download Adobe Support Adviser to detect the problem.

Has anyone any ideas how to fix the problem. Running windows 10 64bit.

Thank You.

John

    This topic has been closed for replies.
    Correct answer John T Smith

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    -or more on permissions https://forums.adobe.com/thread/2293598

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 25, 2017

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    -or more on permissions https://forums.adobe.com/thread/2293598

    johne14797988
    Participant
    May 29, 2017

    Thank you very much John for your advice. I selected the compatibility mode and it installed with no problems.

    Once again Thank you.

    John