Skip to main content
R
rays446739
Participant
January 12, 2016
Answered

Photoshop elements 14 wont install on windows 10

  • January 12, 2016
  • 1 reply
  • 670 views

Elements 14 files seem to reach my computer but won't install.

    This topic has been closed for replies.
    Correct answer kglad

    Kglad:

    I looked up the path given and could see a bunch of entries. None of them dated after the year 2014.

    Thanks,

    Ray Sears


    contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 12, 2016

    do you see an error message?

    if not, Troubleshoot install using logs in Photoshop Elements

    if yes, what is it?

    R
    rays446739Author
    Participant
    January 13, 2016

    Kglad:

    Thanks for the info you sent. The “Troubleshoot……….Photoshop Elements” link has an automatic way of doing this thru Adobe, but this has apparently been discontinued, and a manual method that is described for earlier versions of Windows, not Windows 10. So I’m still at square 1.

    Thanks,

    Ray Sears

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 13, 2016

    the install logs will be in the same location as win 7,

    • Windows 32 bit (XP, Vista, 7): C:\Program Files\Common Files\Adobe\Installers\
    • Windows 64 bit (XP, Vista, 7): C:\Program Files(x86)\Common Files\Adobe\Installers\
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices