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J
johns68798884
Participant
December 24, 2016
Answered

Photoshop Elements 15 update (version 15.2) how do I get it?

  • December 24, 2016
  • 1 reply
  • 3622 views

Trying to Install Elements 15 on an iMac.

It  quits seconds after loading.

Messages lead me to an update page of fixes, which appear to be links.

When I click on Photoshop Elements 15 update (version 15.2) nothing happens.

What am I doing  wrong?

Thanks

    This topic has been closed for replies.
    Correct answer Ned Murphy

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    December 24, 2016

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

    R
    richarda90932552
    Known Participant
    April 2, 2017

    Hello

    I only have one browser. Why is it always so difficult to get anything Adobe.? (I know they have tight security and all. )It is the only site that I have this trouble with. I bought Elements on their site as they told me that was the only place to get legit Adobe software. OK I did that. But now I cannot access where to get the darn updater????????

    I cannot find anywhere that I can click  on the "button" to get the updater. It is the only company and site that I have such trouble with. I had Adobe PS 3 way back when, and never had an issue with it. When I contacted them back then, all was resolved very quickly. Now I just keep going round and round in circles and All I wanted was to download the new free updater and I cannot find where to download it??????

    Please advise.

    Thanks!

    Ned Murphy
    Ned Murphy
    Legend
    April 2, 2017

    Get another browser... they are free.  Alot of people have a few on their machines.

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