Photoshop Elements 2018 installatio error without error code

Forum|Forum|3 years ago
May 10, 2022
3 replies
306 views

Hi,

I am trying to install Photoshop Elements 2018 on Windows 11 and constantly run into the same problem. When installation program asks me to sign with username and password, I do that and get following message:

"Try again later

For security reasons your access was temporarily disabled.

For more details contact Adobe Customer Support."

I cannot close that window and have to end the task through task manager.

Does anyone have an idea what I could do to install the software?

Installation is downloaded from Adobe web pages.

Brg,

Bojan

This topic has been closed for replies.

John T Smith

Community Expert

This is NOT logical, since PE is a standalone program with a serial number, but I read another message that said installing the Creative Cloud manager first allowed an older program to be installed... I **think** the Cloud Manager may be uninstalled after PE is installed and working

https://www.adobe.com/ie/creativecloud/desktop-app.html

ALSO

Two ideas that MAY work to install and/or run old programs in Windows 10 (and MAYBE Windows 11 ?)
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

V

Viper@BokiAuthor

Participant

I had to buy new version of PE, since installation of 2018 version is not working well on Windows 11.

PE 2022 installed without any problem.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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