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Claudia L aus B
Participant
October 13, 2020
Answered

Photoshop Elements 2021 - Installer shows no dropdown-Menues and no Continue-Button

  • October 13, 2020
  • 2 replies
  • 733 views

Hi,

 

I just bougt the new 2021-version of Photoshop Elements.

The installation is not possible for me, because the installer shows an incomplete window without dropdown-menues and continue button:

 

It should look like this:

 

 

What can I do to solve this problem?

This topic has been closed for replies.
Correct answer Claudia L aus B

I found some help in another forum:

It is possible to navigate with the TAB- and the ENTER-Button within the incomplete window.

2 replies

C
Claudia L aus BAuthorCorrect answer
Participant
October 15, 2020

I found some help in another forum:

It is possible to navigate with the TAB- and the ENTER-Button within the incomplete window.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 14, 2020

    Do you have a newer computer?  Does your computer and OS meet the system requirements?

    https://helpx.adobe.com/photoshop-elements/system-requirements.html

     

    Did you buy this directly from Adobe?

     

     

    Nancy O'Shea— Product User & Community Expert
    C
    Claudia L aus BAuthor
    Participant
    October 14, 2020

    I bought it directly from Adobe and the computer meets all the requirements.

     

    I downloaded now the complete program (3,9 GB) and using the setup-file in this package has the same effect, the dropdown-menues are still missing and there is no.

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