Photoshop Elements 2021 : move Licence from PC to MAC

Question

Hello, i bought few months ago a licence for Photoshop Elements 2021 for PC. I just moved to MAC and i assume the PC licence would not work on PC. Is there any options to transfer the PC licence to a MAC licence or could i upgrade to Elements 2022 to a MAC licence without bying a full new version of Elements 2022 ?

Thanks a lot.

Peru Bob · Answer

Platform exchange is only allowable for the current versions.

You can try Adobe Customer Service and see if they will make an exception:
(make sure to sign in to your Adobe account first and allow popups on your browser)
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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