Skip to main content
tracyl40407392
Participant
December 6, 2018
Question

Photoshop Elements 9 License Install error

  • December 6, 2018
  • 1 reply
  • 162 views

I am trying to install my licensed Photoshop Elements 9 on my new Mac and am getting an error "Install can't be opened. You should eject the disk image." I've contacted apple and they said it's on the Adobe end and to contact them but this is the only option I can find for help.  Does anyone know how to fix the issue?  I've tried to delete and reinstall already and get the same error.

Thanks in advance!

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    December 6, 2018

    older adobe programs aren't compatible with new mac os'es.

    that said, this may help you  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html